Support and troubleshooting

The dependence on computer resources affects businesses of all sizes. A computer outage can have disastrous consequences on your business and the execution of your daily activities…with the direct result being an immediate loss of productivity, which generates a loss of earnings for your SME.


More importantly, an outage is often a source of stress. A computer that doesn’t turn on, the network that emits signs of weakness, or even the impossibility of accessing your data provokes anxiety. Depending on the urgency or the type of outage, we can intervene remotely or travel to your site to resolve your system problem.


On-site: Our team of experienced technicians guarantee you a response within two hours in Geneva and the surrounding area in emergencies. They quickly identify the outage or technical malfunction to reset your systems on the way without delay.


Remotely: Whenever possible, we respond remotely using the Teamviewer software. With your authorization, we take control of your computer and your servers to perform the necessary repairs. Very efficient, this method allows us to regain usage of your IT systems quickly.


Our partners

Office

Rue Neuve-du-Molard 8
1204 Genève, Suisse (By appointment only)
info@i4m.ch

Deposit points


Deposit point Rive droite Gare Cornavin

Place de Cornavin 7 1ère étage, 1201 Genève,

Monday, Wednesday and Friday 3 PM – 5 PM


Deposit point Rive Gauche

Regus Lancy Pont Rouge (P+R Etoile)

Esplanade de Pont-Rouge 4 Grand-Lancy, 1212 Geneva

Tuesday and Thursday 10 AM – 12 AM

INFORMATIONS IMPORTANTES

En raison des mesures prises par le gouvernement genevois, nous vous informons que nos assistances sur place seront arrêtés dès aujourd’hui et pour une durée indéterminée. Nous vous tiendrons bien évidemment informés de tout changement.

Afin de palier cela, nos assistances en ligne restent assurées ! N’hésitez pas nous contacter ( info@i4m.ch ou 079 848 10 10 ) pour demander notre aide immédiate.

Nous vous remercions de votre compréhension.

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